+91 8849455960
Fastest for help and urgent issues.
Open WhatsAppA person answers, not a ticket bot
Contact the SnapSeller Team
Stuck on a tool, spotted a wrong fee, or want something built? Pick whichever channel suits you — they all reach the same small team.
You can reach SnapSeller on WhatsApp at +91 8849455960 or by email at snapsellerteam@gmail.com. We answer tool questions, bug reports and feature requests. Our office is at ISB Rd, Financial District, Nanakramguda, Hyderabad, Telangana 500032.
How to reach us
Three ways to get in touch
Monday to Saturday, 10:00 to 19:00 IST. Messages sent outside these hours are answered the next working day.
snapsellerteam@gmail.com
Send screenshots or detailed reports here.
Open EmailOffice
ISB Rd, Financial District, Nanakramguda, Hyderabad, Telangana 500032
Our Hyderabad office. Write to us before visiting.
Open OfficeBefore you write
What to include, so we can fix it faster
A reply is only as useful as the detail in the first message. Here is what helps most for each kind of request.
A tool is not working
Tell us what went wrong and attach a sample file if possible.
A fee or rate looks wrong
Send a screenshot of the correct fee, and we'll update our calculator.
I want a tool you do not have
Tell us what manual work you want to automate.
Billing or refund question
Email us with your account details.
Press, partnership or anything else
Email is the right channel and it reaches the founder directly.
Where we are
Office and company details
- Company
- SnapSeller (snapseller.in)
- Address
- ISB Rd, Financial District, Nanakramguda, Hyderabad, Telangana 500032
- +91 8849455960
- Support hours
- Monday to Saturday, 10:00 to 19:00 IST. Messages sent outside these hours are answered the next working day.
- Area served
- India
We are a small team, so please write before visiting the office to make sure someone is there to meet you. Learn more about SnapSeller.
Questions
Frequently asked questions
How quickly does SnapSeller reply?
We reply to WhatsApp messages the same day and emails within one working day.monday to saturday, 10:00 to 19:00 ist. messages sent outside these hours are answered the next working day.
Do I need an account to get support?
No account is needed for free tools. Sign in only if your question is about your saved account data.
Can I send you my label PDF to debug a problem?
Only if you want to. Our tools never upload your files, so we do not have a copy. If you do send a sample, remove or blank out customer details first — a single page is usually enough for us to reproduce the issue.
Where is SnapSeller based?
SnapSeller operates from ISB Rd, Financial District, Nanakramguda, Hyderabad, Telangana 500032. We serve sellers across India.
How do I report a wrong commission or shipping rate?
Send us a screenshot from your seller panel showing the correct rate. We update the calculator and refresh the "last verified" date shown on the page.
Prefer to just try the tools?
Every label crop tool and profit calculator on SnapSeller is free and works without an account. Start there, and write to us if anything gets in your way.